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Return & Refund Policy
- All product warranty periods will be counted according to the Invoice issued date.
- All our warranty policy is in accordance with the Terms & Conditions of our respective Distributor.
- Warranty is invalidated if the defect is caused (with intention or no intention) by physical damage, wear, and tear, accident, misuse, mishandling, or abuse.
- Warranty is invalidated if a customer was unable to provide us with the original proof of purchase (order number, cash receipt, delivery note, bank statement) during the warranty claim.
- All working products sold by us that are found incompatible with the customer’s PC or Notebook strictly will not be entitled to any exchange.
- Please contact (013 222 0552) or email us ([email protected]) first before shipping anything back to us, so that we can provide you with complete return instructions.
- All postage charges for sending and returning products for exchange or warranty purposes will be borne by the customer except if we send the wrong or defective product to you.
- We reserve the right to the final decision.
- We reserve the right to alter this policy at any time.
Manufacturer Warranty Policy
Most of the goods advertised on this website come with a manufacturer’s warranty. You can directly contact the manufacturer or service center for details relating to the available manufacturer’s warranty (if any)